OSLO, June 30, 2025 (BSS/AFP) - A Norwegian lottery company on Monday
apologised to 47,000 crestfallen gamblers who were mistakenly told they had
won huge sums in a lottery, the firm blaming a currency conversion error.
State-owned gambling group Norsk Tipping said they had published incorrect
prize amounts after a Eurojackpot draw on Friday because of an error
converting from euro cents to Norwegian kroner.
The winnings had been multiplied by 100 instead of being divided by 100, the
company said.
Among the disappointed was Ole Fredrik Sveen, who was on holiday in Greece
when he received a message from Norsk Tipping that he had won 1.2 million
kroner ($119,000).
"I thought: 'Wow, is it finally my turn? Could it be true?' I go onto the
Norsk Tipping website, and there it says in black and white:
'Congratulations, you have won!'," Sveen told public broadcaster NRK on
Monday.
In reality, he had won 125 kroner ($12).
On Monday, Sveen and the 47,000 others received apologies by text message
from Norsk Tipping for the snafu.
"The apology was a poor consolation. They should have sent it out after the
mistake, not today," he said.
Norsk Tipping has been heavily criticised for the error -- not only from
devastated players like Sveen but also from the authorities.
The Lottery Authority said Monday it had launched a review to determine if
gambling laws had been broken, and Culture Minister Lubna Jaffery called the
error "totally unacceptable".
The firm's chief executive Tonje Sagstuen resigned on Saturday after the
scandal, leaving acting chief executive Vegar Strand to apologise on Monday.
Strand said his company's state ownership made the mistake particularly
problematic, noting that the firm was "entirely dependent on the trust of the
population".
"We have deeply disappointed our customers and take full responsibility for
rectifying the situation. Such errors are serious for a company that is
supposed to manage the trust of Norwegians," Strand said.
"The work to rebuild trust again has the highest priority going forward."