DHAKA, Oct 13, 2025 (BSS) - The Directorate of National Consumer Rights 
Protection (DNCRP), under the supervision of the Ministry of Civil Aviation 
and Tourism, in a drive today fined two travel agencies in the capital's 
Nayapaltan area a total of Taka 3 lakh for irregularities and failure to 
provide services as promised.

The DNCRP officials, accompanied by representatives from the Civil Aviation 
and Tourism Ministry, conducted the joint drive at Airspeed Private Limited 
and Naria Travels and Tours this afternoon, said a press release here. 

During the operation, Airspeed Private Limited was fined Taka 50,000 under 
Section 45 of the Consumer Rights Protection Act, 2009 for failing to deliver 
services as per commitment to its clients.

Besides, Naria Travels and Tours was penalised Taka 2.5 lakh-- Taka 50,000 
under Section 45 for similar failure to provide services, and Taka two lakh 
under Section 53 for negligence that caused financial losses to passengers.

Officials said the operation was part of an ongoing government effort to curb 
irregularities, overpricing of air tickets, and harassment of passengers in 
the aviation and travel service sector.

They also reaffirmed that the Ministry of Civil Aviation and Tourism will 
continue such drives nationwide to ensure accountability and protect consumer 
rights in the travel and tourism industry.