DHAKA, March 16, 2025 (BSS) - National Board of Revenue (NBR) Chairman Md Abdur Rahman Khan has said that the revenue board has taken a master plan to digitise all of its activities to ensure digital services for the taxpayers.
“All activities of the NBR will be done through digital platform in the future. We’ll digitise everything and we’re formulating a master plan. We’ve also taken project accordingly and we’ll transform every activity of the NBR into digitisation,” said the NBR Chairman.
Rahman said this while addressing a workshop on Identifying problems of e-Return system and finding out ways to solve those held at the multipurpose conference room of the Revenue Building in the capital’s Agargaon area today.
Chaired by NBR Member (Tax Information Management and Services) Abu Hannan Delwar Hossain, the workshop was also attended by NBR Member (Tax Administration and Human Resource Management) GM Abul Kalam Kaikobad as the special guest.
The revenue board chief said that from July 1, the online return submission system will be active for submitting income tax returns.
Responding to the concern of preserving data in the online system, Rahman said that all data would be preserved while the NBR would ultimately put the online system in a cloud-based storage system.
“If we can do that, hopefully there will be no storage problem,” he added.
Abdur Rahman Khan said that from the next fiscal year (FY26), all corporate returns would be submitted through online system.
“We want to make it compulsory for everyone to submit their income tax returns through online with some exceptions,” he said.
Rahman also mentioned that through this there would be no unnecessary phobia regarding audit selection as errors in tax calculation would be on the shoulders of the system introduced by the NBR.
“There will be available data, we’ll use artificial intelligence to find out file automatically for audit selection ensuring objective criteria. Then there will be no human touch.” he said.
The NBR held the workshop on identifying problems in the e-return system in online return filing and determining solutions.
The NBR has opened the online return filing system for taxpayers from September 9 last year in order to simplify the income tax return filing and tax payment system for the fiscal year 2024-2025.
By using the website www.etaxnbr.gov.bd, individual taxpayers submitted their income tax returns easily and quickly for the fiscal year 2024-2025 online and thus could download and print copies of the submitted returns, acknowledgement letters, income tax certificates, TIN certificates.
At the same time, taxpayers are getting the benefits of tax payment and tax adjustment through internet banking, card payment (debit/credit card) and mobile banking.
Based on the needs and opinions of the esteemed taxpayers, the online return filing process has been gradually simplified and made more taxpayer-friendly.
The e-return system has also received a huge response from the taxpayers, as a result of which more than 14.96 lakh taxpayers have filed their returns online this year while more than 18.90 lakh taxpayers have completed registration for e-return.
The NBR hoped that if the existing problems of the system can be identified and eliminated, all taxpayers will be able to file income tax returns online from the next tax year.
In this context, the NBR organized the workshop on identifying the problems of the e-return system in online return filing and determining solutions with the participation of stakeholders from different classes and professions who use the e-return system.
Initially the online tax return was opened for all taxpayers as per their wish.
But, later the NBR made it mandatory for the government employees under the jurisdiction of income tax circles located in Dhaka North, Dhaka South, Gazipur and Narayanganj City Corporation, as well as sections of the private sector.